About Us


 

Designing smart communications to build profitable relationships.

Conversion is the loyalty agency that helps brands create deeper emotional and personal connections with customers.

 


  • Conversion continues to provide thought leadership, outstanding creative, and exceptional client service.

    — FirstOnSiteRestoration L.P. —
  • Conversion delivered on their vision and executed an impressive number of digital and CRM tactics. Most impressive, however, was their ability to engage multiple regional and national stakeholders of the HSF organization, through their collaborative approach. The Conversion teams dedication and resilience makes tackling a complex feat, possible.

    — Heart & Stroke Foundation —
  • We remain extremely satisfied with the senior-level expertise that Conversion provides us. The Conversion team’s invaluable guidance and support has led us towards building CRM capability. Postmedia highly recommends employing the services of Conversion for any company wanting to build and launch a world-class CRM program for its customers.

    — Postmedia Network Inc. —
  • In the Conversion team, we found a group of experienced, results-driven partners, who can think through strategy and then roll up their sleeves to deliver complex digital and database programs, with measurable results. Conversion has shown a commitment to understanding our business needs and has responded with programs and support that exceed both expectations and lead us to expect to exceed our targets. I recommend Conversion to anyone who wants a top-notch team to deliver on the promise of digital and data-driven marketing.

    — Jamaica National Building Society —
  • We continue to be impressed by Conversion’s depth of Email marketing and CRM knowledge. Their strategic perspective and dedication to generating fast and effective turnaround, under tight deadlines, has made the development of sophisticated email marketing programs possible. Conversions comprehensive understanding of our brand and voice has been critical to the execution of our marketing plan.

    — Kobo Inc. —

CLIENTS WE’VE WORKED WITH


Bank of Montreal       TD Bank      Jamaica National Building Society      AllState       Points.com      Interac      Walmart      Rexall      SPC      Postmedia Network      Shaw Communications      SiriusXM Canada      Kobo      Ontario Lottery and Gaming Corporation      Foresters      FirstOnSite      CNBI      Heart and Stroke Foundation of Canada      LoyaltyOne      Kids Help Phone      Bell Media      Liquor Control Board of Ontario      State Farm Insurance

Our Services

Consulting

What we offer:

  • Program Design
  • Email, SEO & PPC Audits using the Conversion Index
  • Loyalty Implementation
  • Loyalty Research
  • Technology Platforms

 

Communication

What we offer:

  • Data Management & Hosting
  • Email Design
  • Email Deployment
  • Email Development
  • Measurement & Analytics
  • Search Optimization
  • Paid Search

 

Insights

What we offer:

  • Data analytics
  • Qualitative Research
  • Quantitative Research
  • Experiential Research


DROP US AN EMAIL

CONNECT

 


FUN FACTS ABOUT CONVERSION

Frenchie
3
Office Dogs making the Conversion team smile every day

Wireframe
42
Average number of wireframes taped to the wall on any given day

Utensils
35
 Number of burger joints within a 1km radius of the office

Coffee Mug
6728
Cups of coffee consumed last year

Our Team

Who are we, anyway?

 

WARREN EDDY

Founding Chairman

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WARREN EDDY

JONATHAN HUTH

President & CEO

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JONATHAN HUTH

GREG GERALDE

MIKE FARRELL

SVP Research

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MIKE FARRELL

CAREY MENDE-GIBSON

VP Technology & Insights

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CAREY MENDE-GIBSON

DAVID MACLEOD

VP CRM Strategy

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DAVID MACLEOD

CARI SVENSSON

VP Client Services

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CARI SVENSSON

SANJAY VERMA

Director, Finance

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SANJAY VERMA

MARK DELOST

Account Supervisor

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MARK DELOST

REBECCA EDDY

Account Executive

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REBECCA EDDY

STEFAN SARMIENTO

Designer

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STEFAN SARMIENTO

JEMAR UGALE

Digital Marketing Specialist

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JEMAR UGALE

FRANKIE NARDI

Developer

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FRANKIE NARDI

CARSTEN CHUNG

Quality Assurance Analyst

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CARSTEN CHUNG

Get in touch

 

info@driveconversion.com

416.362.2178

174 Spadina Avenue, Suite 200, Toronto, Ontario M5T 2C2

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